We value every single contribution made towards our mission and are grateful for your support. Please read our Refund and Cancellation Policy carefully before making any donation through our website.
Accurate Information Requirement
While making an online donation, donors must provide authentic, correct, and complete details. M.P. HEWT reserves the right to validate and verify the information submitted by the donor at any stage.
If any of the provided details are found to be false, misleading, or partially incorrect, M.P. HEWT reserves the right to reject the donation at its sole discretion.
Errors in Donation
If a donor believes that a mistake has occurred during the donation process—such as an incorrect amount, purpose, or duplication—the donor must notify us via email at [email protected] within 3 working days of the transaction.
We will attempt to resolve and rectify the issue wherever possible.
Transaction Confirmation
After every donation, donors will receive a confirmation regarding the success or failure of the transaction through email or SMS (as per the contact details provided). Please keep this confirmation as a record of your donation.
Refund and Cancellation Policy
Once a donation is made through our online payment gateway, and the payment is successfully processed, no request for refund or cancellation will be entertained.
M.P. HEWT does not provide refunds for any donations made, unless there is a verified case of fraudulent or unauthorized transaction, as notified and confirmed by our Payment Gateway Service Provider.
In such cases of fraud notification, we will act upon the recommendation and refund as per banking and compliance guidelines.
Disputes and Queries
For any clarification regarding donations, errors, or transaction-related issues, you may contact us at:
📧 Email: [email protected]
📞 Phone: +91 91177 70063